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OSS (Outside sales support) (Dakar, Senegal)

Role Responsibilities / Tasks

  • Realize parts sales objectives (Quantity, margin, market share, retention) with an optional parts sale organization.
  • Keep a constant communication between parts department and DAF Team.
  • The outside sale’s representative part is selling and supplying parts outside to existing and new customers.
  • He has the goal of helping to realize parts sales objectives outside that have been agreed with parts manager
  • He develops and maintains good relationship with existing and new customers.
  • At minimum 4 days per week in the field, max. 1 day in the office
  • Identify parts market trends and share pricing info via the Sale’s Allowance System
  • Initiate parts sale’s actions with the parts manager
  • Support Parts Manager in all sale’s operations and customer relationship management
  • Support the parts manager in Market investigation.
  • Finalize all E-learning modules from DAF
  • Attend all mandatory meetings
  • Report daily, weekly and monthly duties activities to After sales manager
  • Follow E-learning courses on Eportal, and every file connected with DAF.


Competencies & Knowledge

  • Negotiations and sales skills
  • Time management
  • Ability to read, write and speak French and English
  • Computer literacy
  • Ms Office usage
  • Work under pressure



Bachelor’s degree and



2-4 years’ experience in a similar position in the truck branch.